Insights

The Sapphire Sessions – Episode 3 (video)

We are proud to present to you The Sapphire Sessions – Episode 3! In this episode, Join Managing Director’s Matt Dass & Dennis Ebeltoft are joined by Scheduling & Customer Service, Manager Duncan Wilkinson and Studio Project Manager, Julie Fields. Matt, Dennis, Duncan and Julie discuss how our production and customer service teams have managed to deal with a shifting landscape in the packaging industry efficiently.

The Sapphire Sessions will give you an insight into how our organisation operates and how we overcome challenges using our positive ‘can do’ attitude. As we celebrate our 45th birthday this year (our ‘Sapphire’ Anniversary), we are continually reflecting on how innovation has led us forward.

Today’s COVID-19 crisis has given many businesses challenges beyond any that has been known in our lifetime; adapting and innovating during this time is even more vital. While the virus has proved to be devastating and tragic for many, we’d like to focus on the positives that have come from this situation and give you an insight into how we are battling through the challenges to ensure our customers are continually satisfied with our products and service.

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