2020 was an incredibly challenging year for all of us in our personal and professional lives. Here at Springfield, the scale of the challenge has been nothing short of monumental. From day one of the COVID-19 pandemic, our hard-working and dedicated team have met those challenges head-on. As we enter a new year full of hope and optimism, we also understand the significant challenges that still lie ahead.
In episode 5 of the Sapphire Sessions, Matt Dass (Joint Managing Director) is joined by Albert Dass (Founder & New Projects Director), Steve Forster (Finance & Business Strategy Director) & Dennis Ebeltoft (Joint Managing Director). During this reflective episode, the Springfield board looked back on 2020 and shared their exciting visions for our business moving forward into 2021.
This episode will give you an insight into how our organisation operates and how we overcome challenges using our positive 'can do' attitude. As we celebrated our 45th birthday last year (our ‘Sapphire’ Anniversary), we are continually reflecting on how innovation has led us forward.
Today's COVID-19 crisis has given many businesses challenges beyond any that has been known in our lifetime; adapting and innovating during this time is even more vital. While the virus has proved to be devastating and tragic for many, we'd like to focus on the positives that have come from this situation and give you an insight into how we are battling through the challenges to ensure our customers are continually satisfied with our products and service.